Returns & Exchanges

We want you to be fully satisfied with your cozy purchase, which is why we offer a 30-day return period for all items in their original packaging. Please ensure your Oodie is unworn and unwashed to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items back in their original Oodie packaging or a secure mailing bag, ensuring all tags remain attached.

3

Ship It Back

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing